👑 Slack Integration

Slack Integration lets Jelly post notifications about incoming and outgoing emails to a channel in your Slack workspace. It’s a one-way notification system — when something happens in Jelly, your team sees it in Slack.

This feature is only available on the Royal Jelly plan

What Does It Do?

When a message is sent or received in Jelly, a notification is posted to your chosen Slack channel. The notification includes:

  • An emoji indicating whether it’s a new message or a reply
  • The sender’s name and recipients
  • A link to the conversation in Jelly (using the subject line as the link text)
  • Any labels on the conversation

For example, you might see something like:

📨 New message from Sarah Johnson: Question about enterprise pricing (Billing, VIP)

or:

✉️ Alex responded to Support Team: Re: API integration issue

Setting Up Slack Integration

Prerequisites

  • Admin access in Jelly (only admins can configure integrations)
  • Permission to install apps in your Slack workspace
  • A Royal Jelly subscription (or an active free trial)

Connect to Slack

  1. Go to Settings → Integrations
  2. Under the Slack section, click Add Jelly to Slack
  3. Choose your Slack workspace and authorize the connection
  4. Once connected, select a Slack channel from the dropdown
  5. Click Update to save your channel selection

Jelly requests three Slack permissions:

  • channels:read — to list your public channels in the dropdown
  • chat:write — to post notification messages
  • chat:write.public — to post to public channels the bot hasn’t joined

Choose a Channel

You can select any non-archived public channel in your workspace. Only one channel is supported — all Jelly notifications go to the same place.

To change the channel later, just return to Settings → Integrations and select a different channel from the dropdown.

Test the Connection

After selecting a channel, click Send test notification to verify everything is working. A test message will appear in your selected Slack channel.

Disconnecting

To disconnect Jelly from Slack, click Disconnect on the Integrations page. This immediately revokes the Slack token and stops all notifications. You can reconnect at any time by clicking Add Jelly to Slack again.

Tips

  • Pick a dedicated channel — Create a channel like #jelly-notifications to keep notifications from cluttering general channels
  • Use Slack’s notification settings — If the channel gets noisy, adjust Slack’s per-channel notification preferences to reduce alerts
  • Combine with rules — Use Jelly’s rules to label and organize conversations, and the labels will show up in Slack notifications for extra context