Why Jelly?

Small teams with shared email addresses (like support@your-team.com) have been stuck between a rock and a hard place for far too long.

Whether you’re responding to customers, organizing events, replying to donors, coordinating vendors, or delegating to assistants, the challenges of answering team email as a team are always the same. It’s…

• Difficult to tell who is responsible for what
• Impossible to know who replied to a particular message
• Challenging to share internal notes with your team
• Frustrating when someone forgets to Reply All and email gets lost

Cobbling together a piecemeal solution with a shared login requires a delicate dance to avoid stepping on toes and missing important replies. When that inevitably breaks down, the search for a software solution leads you through a swamp of bloated, overcomplicated, and way overpriced help desks.

We know, because we’ve been there. We’re a small team of 6 who went through all these same struggles and wanted a better way…

We think small teams deserve a better shared inbox, so we built Jelly.

Jelly is a simpler shared inbox, with the few handy features small teams need to jam collaborate on email together:

• Your team can see and assign who’s going to handle an email
• Your team can leave internal comments on an email behind-the-scenes
• Your team can follow along on any email they care about, without explicitly needing to be Cc’d

Even better, Jelly respects your team’s budget. Most software charges per person, forcing you to decide who’s worth the extra cost. With Jelly, you can add your whole team for one low price, because teams work best when everyone is included.

As we said, we’ve been through all these same struggles, so you can trust us when we say we’ve got your back. We built Jelly because we believed there was a better way, and it’s been a game-changer for us.

We think Jelly will be a game-changer for your team too.

Signed,
Good Enough (the team behind Jelly)