Why Jelly?

Small teams with shared email addresses (e.g. hello@your-team.com) have been stuck between a rock and a hard place for far too long.

Whether you’re responding to customers, organizing events, replying to donors, coordinating vendors, or delegating to assistants, the challenges of answering team email are always the same:

  • It’s difficult to tell who is responsible for what
  • It’s challenging to know who replied to a particular message
  • It’s impossible to share internal notes with your team
  • It’s frustrating when someone forgets to Reply All and emails get lost

Cobbling together a piecemeal solution requires a delicate dance to avoid stepping on toes and missing important replies. When that inevitably breaks down, the search for solutions leads you through a swamp of bloated, overcomplicated, and overpriced help desk software.

We think your team deserves better. That’s why we built Jelly.

Jelly is just a simple email inbox with a few handy features to help teams jam collaborate on email more effectively:

  • You can always see who’s going to handle an email
  • You can leave internal notes and discuss an email privately behind-the-scenes
  • Everyone can see and easily follow along on any conversation they care about, without explicitly needing to be Cc’d

Even better, Jelly’s respects your team’s budget. Most software charges per user, forcing you to decide who’s “worth” the extra cost. With Jelly, you can add your whole team for one low price, because your team works best when everyone is included.

We’re a small team of 6 who went through all these same struggles, so you can trust us when we say we’ve got your back. We built Jelly because we believed there was a better way, and it’s been a game-changer for us.

We think Jelly will be a game-changer for your team too.

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The Jelly Team
(Barry, Cade, James, Matthew, and Patrick)