Comparison

Jelly vs. Gmail

Why a Shared Inbox Changes Everything

TL;DR – Gmail is fine if you’re flying solo or don’t mind hacking together solutions for a shared inbox. But if you’re a small team that needs a simple, collaborative way to manage email, Jelly is built just for you.

Gmail is the gold standard for email. It’s free (or cheap), reliable, and familiar. Everyone knows how to use it, and for personal email or even solo work accounts, it’s great. But when you start sharing an inbox with your team? Things get messy—fast.

Enter Jelly: a simple, shared inbox built specifically for small teams who need to handle email together without the chaos. Let’s break down how Jelly compares to Gmail and why your team might be ready to make the switch.

Prefer to jump right in and see for yourself? Try Jelly for free

One Inbox, One Team

With Gmail, sharing an inbox means either:

  • Sharing a password (bad idea).
  • Setting up complicated forwarding rules (confusing).
  • Constantly asking, “Did you see that email?” (exhausting).

Jelly makes sharing an inbox easy. Everyone on your team can see incoming emails, assign them, and leave internal notes without any hacks or headaches. No more inbox confusion, and no more double responses.

👉 Jelly is built for sharing. Gmail isn’t.

Email, But Collaborative

Gmail is designed for individuals, which means collaboration is an afterthought. Sure, you can forward emails or CC teammates, but that gets messy fast.

Jelly bakes collaboration right in:

  • Assign emails to your team.
  • Leave internal notes on conversations.
  • Track who’s handling what, without the endless email threads.

It’s like Gmail, but with teamwork superpowers.

👉 Jelly makes email a team sport. Gmail keeps you working solo.

Stay Organized Without Trying

Gmail lets you tag, filter, and sort, but managing a shared inbox means constantly checking if someone else already handled an email. Chaos, meet inbox.

Jelly keeps things tidy automatically:

  • See who’s working on what in real-time.
  • Assign or archive conversations when they’re done.
  • No more wondering if someone else replied.

👉 Jelly keeps your inbox clean. Gmail leaves you guessing.

Pricing That Makes Sense

Gmail is affordable—you can get a Google Workspace account for $6/user/month. But that only gives you the basics. Want better collaboration? You’ll need extra tools and lots of patience.

Jelly starts at $29/month for your entire team. No per-user pricing. And it gives you everything you need for a collaborative inbox right out of the box.

👉 Jelly is simple and affordable. Gmail needs workarounds.

Who’s it for?

Use Gmail if:

  • You’re a solo operator managing your own inbox.
  • You love customizing filters and forwarding rules.
  • Sharing passwords doesn’t scare you (gulp).

Use Jelly if:

  • You’re a small team who needs to handle email together.
  • You want a shared inbox that’s easy to use.
  • You want to spend less time sorting emails and more time getting things done.

Ready to make email easier? Give Jelly a try for free and see the difference.

Jelly

Always the same price!
$29 /month

Freshdesk

You’ll save $100/year with Jelly
$75 /month

Front

You’ll save $100/year with Jelly
$75 /month

Help Scout

You’ll save $100/year with Jelly
$75 /month

Missive

You’ll save $100/year with Jelly
$75 /month

Zendesk

You’ll save $100/year with Jelly
$75 /month
Competitor pricing based on their lowest per seat or per contact monthly plans.
Everything we tried was either too complex, too expensive, or just not fun to use. Then we found Jelly. We jumped straight in, got everything set up quickly, and the whole team was on board in no time.
Paul Love
Measured (team of 3)
Like many churches, we used to share a login to a single inbox, but it consistently proved unmanageable. Jelly affordably changed all that—coordinating our teamwork and supporting intentional, thoughtful communication.
Barry Johnson
Ivanhoe Congregational Church (team of 8)
Jelly has become essential to our process. We have not found anything else quite like it.
Josh
Colorizon Ventures (team of 3)
Jelly quiets things down, makes email much more intentional and focused. Nothing we tried before could do that for us.
Richard Allum
The Paraplanners (team of 3)
Read customer story
What I love about Jelly is that we can use it as a task manager for our emails, and say “You got this one, I got this one.”
Damian Klimke
Allergo (team of 2)
Really enjoying Jelly by Good Enough. Great UX with a lot of personality. I freaking love hitting the ‘I got this’ button to claim an email.
Brad Frost
Design Tokens Course (team of 2)
We love how Jelly puts everything in one place. It’s super helpful for keeping things from falling through the cracks—especially when someone’s out or something urgent comes up.
Eric Corning
Oregon Air Show (team of 5)
So far so good, I’m happy. Makes my life easier! It’s pretty, too, love the pink buttons!
Lareina Dibben
Infinite Path (team of 3)
Jelly has been a great addition to our tools for organising our meetup. It’s easier to use than most shared inboxes, and more flexible for our needs than heavier weight ticketing systems.
Murray Steele
London Ruby User Group (team of 6)
Read customer story
We used to spend a lot of time connecting on Campsite or Discord. Now everything can be handled in Jelly.
Dan
Czepeku (team of 7)