Multiple Teams

Most Jelly accounts have a single team, and that’s all they need. But if you manage multiple distinct email workflows — say, a support address and a completely separate sales address with different people involved — you might benefit from having more than one team.

When You Need Multiple Teams

Each Jelly team is a self-contained workspace with its own conversations, members, settings, labels, rules, and saved replies. Multiple teams make sense when:

  • You have separate groups of people handling different addresses
  • You want completely separate inboxes with their own rules and workflows
  • You need to keep certain conversations isolated from other parts of your organisation

If you just need to handle multiple email addresses with the same group of people, you probably don’t need multiple teams — just add more addresses to your existing team.

How It Works

Multiple teams live under a single account, which means:

  • One subscription covers all your teams
  • Billing is managed in one place
  • Account owners can see and manage all teams

Each team is independent — members, conversations, and settings don’t overlap between teams. A person can be a member of more than one team, and they’ll see all their teams when they sign in.

Pricing

Your first team is always included in your plan price. Additional teams are charged separately:

  • $15/month per additional team on monthly billing
  • $150/year per additional team on yearly billing

There’s no limit to the number of teams you can create. Additional team charges are prorated, so you’re only charged for the remaining time in your current billing period when you add a team. If you switch between monthly and yearly billing, your additional team charges will switch to match.

Creating a New Team

To create a new team:

  1. Go to your Account Settings
  2. Select Teams
  3. Click New Team

Before you confirm, you’ll see the additional cost that will be added to your subscription. The charge is prorated and applied immediately.

Your new team starts as a fresh workspace — it has its own conversations, members, settings, labels, rules, and saved replies. You’ll be added as the owner automatically, and you can invite others from there.