What’s New
The official place to follow Jelly’s latest features and updates.
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🎥 For those new to Jelly, we now have a handy video introduction to grasp the basics. It’ll pop-up when someone first lands in Jelly (either a new sign up, or someone you invite to your team), but it can also be found in the Help Center.
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Jelly is open for business! 🎉
Today we officially close down our waitlist. There’s now a beautifully pink “Sign Up” option on the Jelly homepage. Any team can create an account, start a free trial, and pay us for the peace of mind it provides. Importantly, we’re also not charging per-seat — your whole team is invited when you purchase a Jelly subscription. We’re obviously very excited about this milestone!
The idea for Jelly started at the end of last year. At that point we, Good Enough, had a few great products under our belt, including Album Whale, Letterbird, Yay.Boo!, and the imminently popular blogging platform Pika. All these products came with customers and people who wanted to talk with us, ask questions, get some help, be our friend, etc… so we started getting a lot more emails than we were expecting.
Those emails came with friction for our team of 6 while we were just sharing a login to a Fastmail inbox: Who was answering what? Did so-and-so see this yet? Why has this message not been archived? Am I going to step on someone’s toes if I reply now? We all found ourselves constantly “Mark as unread”-ing messages out of uncertainty.
We looked for solutions on the market where a small team can collaborate on email together, and were surprised at (1) just how complex all those systems were, and (2) how much their per-seat pricing would cost us. We didn’t need a knowledge-base, or a chatbot, or an AI doing all our support. We just wanted a simple email app.
So in February we spent a month prototyping our solution, and we’ve been using it for real ever since. Eight months later, now you can use Jelly too! It’s been a real game-changer for our team, and we hope it will be for yours too. Give it a try!
– 🍓 The Jelly Team
P.S. We have a lot planned for Jelly; this is just day one 😎 -
New: More control over your notifications
When you’re on a team of people handling a bunch of shared email, you’ll inevitably care more about some conversations than others. That’s where 🔔 Following along comes in. When you follow a conversation, you’re subscribing to be notified anytime someone replies or comments on that conversation, so you never miss a beat with the back-and-forth.
Today, we’re starting our journey to give users even more control over their notifications by adding a new Notification Settings page and two new settings to tailor your Jelly following experience:- Email me when I receive a Jelly notification – On by default, everyone automatically receives email notifications alongside the notifications they get within the Jelly app. If you’d prefer to just see your notifications in Jelly, you can now turn this off.
- Automatically follow every new conversation – There’s a myriad of ways to follow a conversation (clicking a follow along button, claiming you got it, replying or commenting, getting @mentioned, etc), but they’re all still a manual process. For some teams and people, they want to hear about every new message that lands in the Inbox. If you’re one of those people, you can now turn this on.
Overtime, expect more settings and control over your own notifications in Jelly, right from this new settings page! -
New: Colorful labeling
An early version of labeling has existed in Jelly for a little bit, but now the labeling system is much better and more refined.
The first thing you’ll notice: Colors! You can make your labels all sorts of fun jam-based colors, to help better organize and differentiate your conversations across the Inbox and other mailboxes. What’s your favorite flavor?
Secondly, you can now manually add to and remove labels from a conversation, right from the conversation action bar:
This is a very helpful addition to our existing automatic adding of labels via Label Rules (you can find this useful section at the bottom of “Email Setup”). -
Improved: A better experience inviting your team
A shared Inbox works best when your whole team is there, so we’ve made some improvements to getting your team to join you in Jelly!
First, when inviting a new team member, you can immediately make them an Admin (i.e. give them the ability to manage team settings) right out of the gate:
Also while you’re new team members are still pending, you’re welcome to adjust their role, resend their invite, or even cancel their invitation:
We look forward to these changes making life even smoother for new accounts, and when you’re ready to hire! -
New: Edit and delete comments
Discussing a conversation privately with your team is one of the stand-out features in Jelly’s shared Inbox. It touches the core of how people best collaborate on email, and now it’s even better in Jelly! Wrote the wrong thing? Mistyped? Now you can edit or delete your comments with ease:
We think it’s important for teams to be on the same page about what happened and when, which is why Jelly conversations are designed like a timeline. In order to not break that timeline, Jelly will leave a little note when you delete a comment to let everyone know they are not crazy, and yes, there did used to be a comment there… -
Welcome to our new Changelog!
We are working fast and furious over here to make Jelly the best (i.e. simple, affordable, good enough) shared Inbox for teams, and that means we’re shipping updates all the time. Now we have this official place where you can follow along! Also note the RSS feed at the top of the page if that’s more your speed.
– The Jelly Team