New: Pre-Saved Reply Messages
Are you finding that your team often replies to the same inquiries with the same words, over and over again? Or, have you ever wanted your team to reply to similar questions with the same specific answer, so you can be sure you’re all saying the same thing?
Now in Jelly you can quickly and easily add a pre-saved message into the editor any time you’re replying to a conversation. You can access all of your team’s Saved Replies from a new message bubble icon in the editor toolbar, saving you time and typing when writing a reply.
Administrators can add and edit Saved Replies from the new manage section in the top right settings menu (under your profile photo).