Connecting to Gmail

Gmail & Google Workspace Integration

Jelly offers first-class support for Gmail and Google Workspace accounts. Connect with Google OAuth for the smoothest setup experience and enhanced sending capabilities.

✨ Benefits of Gmail Connection

  • ✅ One-click setup with Google OAuth
  • ✅ Send emails directly through Gmail's servers
  • ✅ Perfect deliverability for @gmail.com addresses
  • ✅ Automatic DKIM/SPF/DMARC compliance
  • ✅ Emails appear in your Gmail "Sent" folder
  • ✅ Support for Google Workspace domains

Quick Setup (Recommended)

🚀 Connect in 60 Seconds

  1. Go to Email Setup in Jelly
  2. Click "Connect Gmail Account"
  3. Sign in with your Google account
  4. Grant Jelly permission to send emails
  5. Done! Start sending from your Gmail address
The Gmail connection flow using Google OAuth for quick setup
Note: You'll still need to set up forwarding to receive emails in Jelly. The Gmail connection handles sending only.

Setting Up Forwarding from Gmail

To receive Gmail messages in Jelly, set up forwarding:

Step 1: Get Your Jelly Address

  1. In Jelly, go to Email Setup
  2. Copy your unique forwarding address (e.g., team-name@sendtojelly.com)

Step 2: Configure Gmail Forwarding

  1. Open Gmail and click the gear icon → "See all settings"
  2. Go to the "Forwarding and POP/IMAP" tab
  3. Click "Add a forwarding address"
  4. Enter your Jelly forwarding address
  5. Click "Next" → "Proceed" → "OK"

Step 3: Confirm Forwarding

  1. Gmail sends a confirmation email to your Jelly address
  2. Find this email in Jelly (check spam if needed)
  3. Click the confirmation link
  4. Return to Gmail settings
  5. Select "Forward a copy of incoming mail to" and choose your Jelly address
  6. Choose "Keep Gmail's copy in the Inbox"
  7. Save changes
Gmail forwarding settings showing the Jelly forwarding address configured

Google Workspace Setup

For Google Workspace (formerly G Suite) domains:

Option 1: Individual User Setup

Each team member connects their account:

  • Follow the Quick Setup steps above
  • Each user authorizes their own account
  • Perfect for small teams

Option 2: Admin-Level Setup

For organization-wide configuration:

  1. Access Google Admin Console
  2. Go to Apps → Google Workspace → Gmail → Routing
  3. Add a routing rule to forward to Jelly
  4. Configure content compliance for your domain
Need help with Workspace setup? Our team can guide you through it.

Permissions Explained

When connecting Gmail, Jelly requests these permissions:

Permission Why We Need It What We Don't Do
Send email on your behalf To send replies from your Gmail address Never send without your action
View email address To verify your account Never share or sell your data
Basic profile info To display your name in Jelly Never access personal emails

You can revoke access anytime in your Google Account settings.

Advanced: Filters for Selective Forwarding

Want to forward only specific emails to Jelly? Use Gmail filters:

  1. In Gmail, click the search box dropdown arrow
  2. Enter your filter criteria:
    • To: support@yourdomain.com (forward only emails to this address)
    • From: -@yourdomain.com (exclude internal emails)
    • Has the words: customer OR client (specific keywords)
  3. Click "Create filter"
  4. Check "Forward it to" and select your Jelly address
  5. Click "Create filter"

Common Filter Examples

Support Emails Only

to:(support@company.com OR help@company.com)

Exclude Automated Emails

-from:(noreply OR no-reply OR donotreply)

High Priority Customers

from:(@importantclient.com) OR subject:(urgent OR priority)

Troubleshooting Gmail Issues

Connection Problems

❌ "Access Denied" when connecting

  • Check you're signing in with the correct Google account
  • Ensure your admin hasn't restricted third-party apps
  • Try using an incognito/private browser window
  • Clear cookies and try again

❌ Emails not forwarding to Jelly

  • Verify forwarding is enabled in Gmail settings
  • Check the confirmation email was clicked
  • Look in Jelly's spam folder
  • Ensure no Gmail filters are blocking forwarding
  • Test with a simple email (no attachments)

❌ Can't send from Gmail address

  • Reconnect your Gmail account in Email Setup
  • Check Google hasn't revoked access
  • Verify you're selecting the Gmail address when composing
  • Try disconnecting and reconnecting

Gmail + Jelly Best Practices

  • 🗂️ Archive in Gmail: Set Gmail to archive forwarded messages to keep your inbox clean
  • 🏷️ Use Labels: Create a Gmail label for "Forwarded to Jelly" for easy tracking
  • 📧 Separate Addresses: Use different Gmail addresses for different types of support (support@, billing@, etc.)
  • 🔄 Regular Checks: Periodically verify forwarding is still active
  • 🚫 Avoid Duplicates: Don't forward the same email from multiple Gmail accounts

Security & Privacy with Gmail

🔐 How We Protect Your Gmail Connection

  • OAuth tokens are encrypted and stored securely
  • We never store your Google password
  • Connections use Google's secure OAuth 2.0 protocol
  • You can revoke access anytime from Google's side
  • We only access what's needed for sending emails

Learn more: Gmail DKIM/DMARC Guide | Security Policy

Related Topics

Having trouble with Gmail? We're here to help!