The best way to jam on email as a team.

Small teams with shared email addresses (i.e. hello@ or support@) have been stuck between a rock and a hard place for far too long.

Sharing a login to an inbox requires a delicate dance to avoid stepping on toes and missing important replies. When that inevitably breaks down, the search for tools leads you through a swamp of overpriced help-desk tools with overcomplicated features built for much, much larger teams.

Whether you’re doing customer support, dealing with clients, managing your community, or something else entirely, we believe your team deserves better. That’s why we built Jelly.

Jelly is our take on a shared inbox. It’s just email, with a few handy features built for teams:

• Everyone on your team has their own login and can take point on an email. It’s as simple as saying “I’ve got this.” Always see who-has-what at a glance and say goodbye to stepping on each other’s toes!
• You can have private, behind-the-scenes, internal-only team discussions on every email, so you can ask questions before replying.
• Everyone can easily keep track of all communications across the team with a robust notification system and activity log. No more losing conversations in someone else’s inbox!

Jelly has been a real game-changer for our team, and we’re confident it will be for yours too.

Oh, and did we mention it’s affordable? There are plenty of shared inboxes out there, but they’re incredibly expensive and bloated with features that small teams don’t need. How expensive? Try $20+ per user per month. That’s over $240 a year just for one user—in this economy!?

Jelly charges a reasonable flat fee per account, so you can bring your whole team without having to worry about seat limits. Even our plan table is simple and straight-forward: