New: Availability

Conversations with your clients, customers and other contacts rarely respect the internal cadence of your team’s vacations or illnesses. Sometimes that urgent message arrives at the worst time!

Jelly’s core mission is to help your team stay on top of their email conversations, so we’ve just added a new feature to help make sure nothing falls through the cracks when you’re otherwise indisposed: availability.

Set yourself as away (or on vacation, or ill) and any new replies in the conversations that you’re assigned to will automatically bump that conversation back up into the Brand New section of your team’s inbox, making it clear to everyone that there’s something which requires their attention.