New: Push Notifications on Desktop & Mobile

Jelly’s Notification system is a powerful way for you and your team to get notified about the latest updates to conversations you’re following. It’s what alerts your team that hey, an email over here might need your attention! This is especially true for assignment notifications.

Today we’re excited to announce that, in addition to notifying you within the app and by email, Jelly can now also pop-up push notifications on your desktop and mobile devices!


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To set these up, head to your personal Notification Settings, click “Pop up notifications on this device”, and grant the browser permission to send you notifications from Jelly. You’ll need to do this for every browser you access Jelly from, including on mobile. (Pro-tip: Jelly was specifically designed to work great when added to your home screen.)

Push notifications are especially useful in combination with the new Rules we announced yesterday. If you set up Jelly to auto-assign a team member based on some criteria, Jelly will notify them immediately if they have push notifications set up.