JELLY
The best shared inbox for small teams
Have you ever tried a customer support tool and thought, “Wow, this has way too many features I don’t need, and why does it cost as much as our entire hosting bill?” Yeah, us too. So, we built Jelly.
We needed a better shared inbox–maybe you do, too?
We’re a small, technical team building software. Six people. No managers, no complicated workflows, no “let’s have a meeting about the meeting” nonsense. Just a group of people building something together. And our customer emails? They matter—a lot.
Keep your customer conversations front and center
The success of a small team hinges on how well you take care of your customers. Jelly makes sure you never lose sight of what really matters. No social media integrations. No distracting dashboards. Just email conversations with your customers.
Click “I got this” and move on
Assignments? Task management? Workflow automation? That’s great for teams who enjoy excessive clicking. We just wanted to know when someone was handling an email, and now we do. You see an email, you click “I got this,” you talk to your customer, and that’s it. No confusion, no extra steps.
No AI nonsense
We like our customers. We want to talk to them like real human beings. Jelly keeps AI away from your customer conversations because no one wants to get a “friendly” automated response that sounds like a corporate chatbot who went to therapy once.
More affordable than anything else (because it should be!)
Every other shared inbox solution seems to think small teams have deep pockets. We don’t. That’s why Jelly is the most fairly-priced shared inbox out there. No per-user fees. No “enterprise pricing.” Just one simple, affordable price for your entire team.
Don’t Just Take Our Word For It…
“Jelly has become essential to our process. We have not found anything else quite like it.” Josh @ Colorizon Ventures
“I freaking love hitting the ‘I got this’ button to claim an email to respond to.” Brad Frost @ Design Tokens Course
“Jelly makes my life easier!” Lareina Dibben @ Infinite Path
“I like how this Jelly thing works.” Someone on Lareina’s team @ Infinite Path
“Jelly quiets things down, makes email much more intentional and focused.” Richard Allum @ The Paraplanners
“I really really like Jelly and how simple and uncomplicated and un-complex it is.” Jimmy B @ MyVideoGameList
“Jelly helps me survive email.” Andy Croll @ GoodScary
“Jelly is easier and more flexible for our needs than heavier weight ticketing systems.” Murray Steele @ LRUG
Tired of reading? Watch a video, instead!
Built for Small Teams by a Small Team
We (Good Enough) built Jelly because we needed it. Now, we can’t imagine working without it. If you’re a small, technical team that thrives on focus, simplicity, and clear communication, Jelly might just be the shared inbox you’ve been looking for.
We’ve made some other good enough apps we think you should try too, like Album Whale, Letterbird, Pika, and Yay.Boo!
If you’d like to get in touch, we’d love to hear from you. Email us, or
find us on Mastodon,
Bluesky,
Threads, or
Twitter X.
(Gosh, can we all just agree on one social media network already?)
Shared Email, Made Simple
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